Lily Guy

New York, New York, United States

Asana Best Practices, Campaign Management, Onboarding New Users, Work Requests

Customer Success Manager, Asana

I'm a Customer Success Manager at Asana. I have spent the majority of my time at Asana helping onboarding new teams, educating users on product functionality, and consulting on processes and work management. Prior to Asana, I worked at startups focused in the education, learning, and mobile space where I consulted on content creation and digital media marketing. I’ve always had a passion for helping people and have been in and out of service work my entire career. As an Asana Advisor I can help you with the many facets of transitioning to a new tool; content and project creation, onboarding and training, best practices, support, Q&A - you name it!

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I’m excited to help support nonprofits by freeing up the chaos of doing work about work, and getting time back to focus on what really matters. I’m passionate about diversity, inclusion, social justice, gender equality and the environment. I’m a co-lead of Team Rainbow, our queer and ally focused employee resource group, on the Asana Women committee.

Outside of work I donate my time and money to local organizations, such as Simply the Basics, that provide hygiene products and kits for homeless men, women, and families. I love food and people. I often host dinner parties for my friends and work part time with a local catering company. I’m interested in self improvement/discovery and have many book and film recommendations! Travel is a huge part of my life. I believe immersing yourself with people and cultures unique from your own is the best life education.

I’ve been in and out of service jobs my whole life. Right out of college I worked in digital media marketing and content creation. But I found my way back to my passion of supporting others with Customer Success roles in the education, learning, and mobile spaces. I’ve heard I’m easy to work with, approachable, and compassionate. I truly take joy in the success of the people I work with, and I can’t wait to be able to work with you!