Sam HarringtonSan Francisco, California, United States
Customer Success Enablement Manager, Asana
I'm the Customer Success Enablement Manager at Asana. I have spent the majority of my time at Asana working with and enabling our Customer Success team. I typically use Asana for time-bound projects, work requests, and strategic planning. Prior to working at Asana, I worked in education, initially as a classroom teacher, then as a leadership development mentor in the non-profit sector, and most recently as a professional services manager for an education technology company.
As an Asana Advisor I can help you with projects related to work requests, goal setting, meeting agendas, and more! I'm also happy to talk to you about Asana best practices, how to plan and act on change management so your team adopts Asana successfully, and how to manage your time effectively in Asana.
I’m excited to help nonprofits with their Asana projects! I come from the nonprofit sector so really empathize with the experience of being on a team of super powerful individuals with capacity constraints. I’m passionate about issues related to the environment, human rights, immigrant and refugee rights, women's rights, economic equality, workforce development, and more. At work, I love my role because I get to focus on making sure Asana's internal customer-facing teams are fully enabled with the knowledge and tools they need to do their jobs well, and so they can focus on being fully present with their customers. I can't wait for the opportunity to play that role directly with our nonprofit customers! Recently, I am most proud of supporting the refugee community in SF and getting to know some recent refugees in my community.